Hae
-
Amazon Unbound : Jeff Bezos and the Invention of a Global Empire
Stone, BradSimon & Schuster 2021This New York Times bestseller is a "masterful" (The Washington Post), "juicy tour of the company [Jeff] Bezos built" (The New York Times Book Review), revealing the most important...
-
Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Goodman, JohnAMACOM Books 2019 2. painosAny organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical se...
-
Sell with a Story : How to Capture Attention, Build Trust, and Close the Sale
Smith, PaulAMACOM Books 2016Despite the high-tech tools available to salespeople today, the most personal method still works best. Through storytelling, a salesperson can explain products or services in ways...
-
High Output Management
Grove, Andrew S.Knopf Doubleday Publishing Group 2015In this legendary business book and Silicon Valley staple, the former chairman and CEO of Intel shares his perspective on how to build and run a company. A practical handbook for n...
-
Wiki Management : A Revolutionary New Model for a Rapidly Changing and Collaborative World
Collins, RodAMACOM Books 2013 1. painosThis groundbreaking book reveals what it takes for managers of any generation to succeed in this fast-paced and exciting new environment.Command-and-control may have once been an e...
-
Who Says It's a Man's World : The Girl's Guide to Corporate Domination
Bennington, EmilyAMACOM Books 2013 1. painosPacked with insights from extraordinary women who have climbed the corporate ladder—including former McDonald's president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pio...