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Godkiller
Kaner, HannahHarperCollins Publishers 2023THE INSTANT NO. 1 SUNDAY TIMES BESTSELLER 'A wonderful, gritty, explosively violent, and beautifully realised debut' DAILY MAIL 'GODKILLER will have you in its grasp from the first...
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Goodman, JohnAMACOM Books 2019 2. editionAny organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical se...
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Sell with a Story : How to Capture Attention, Build Trust, and Close the Sale
Smith, PaulAMACOM Books 2016Despite the high-tech tools available to salespeople today, the most personal method still works best. Through storytelling, a salesperson can explain products or services in ways...
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Kill Fee
Laukkanen, OwenAtlantic Books 2014In Saint Paul, Minnesota state investigator Kirk Stevens and his sometime colleague FBI special agent Carla Windermere witness the assassination of a local billionaire. The shooter...
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Wiki Management : A Revolutionary New Model for a Rapidly Changing and Collaborative World
Collins, RodAMACOM Books 2013 1. editionThis groundbreaking book reveals what it takes for managers of any generation to succeed in this fast-paced and exciting new environment.Command-and-control may have once been an e...
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Who Says It's a Man's World : The Girl's Guide to Corporate Domination
Bennington, EmilyAMACOM Books 2013 1. editionPacked with insights from extraordinary women who have climbed the corporate ladder—including former McDonald's president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pio...